Privacy Policy

Effective Date: June 10, 2025

Your privacy is important to us. This Privacy Policy explains how ConInspect (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, use our online store, or communicate with us.

From time to time, we may use your personal information to send important notices, such as communications about purchases, upcoming events and changes to our terms, conditions, and policies. We may also use personal information for internal purposes such as data analysis, and research to improve our products, services and customer relationships.

What Personal Information Do We Collect?

When you create your username, purchase a product, download a software update, or participate in an online survey, we may collect a variety of information:

Name, email address, phone number, and mailing address
Account information (username, password)
Order and payment information (note: payment details are processed securely via third-party gateways and are not stored on our servers)
Contact form details
Analytics and usage data via cookies (see below)

How We Use Your Information

We use your information to:

Process and deliver orders via WooCommerce
Respond to inquiries via contact forms
Send service-related communications (e.g. order updates)
Personalize your experience and improve our website
Conduct analytics and marketing via tools like Google Analytics
Comply with legal obligations

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. For example, order information is kept for tax and warranty purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand site usage
Enable e-commerce functionality
Improve content and marketing

We use Google Analytics, which may collect IP address, browser info, and site behavior. Google may store and process this information under their own privacy policy: https://policies.google.com/privacy.

You can manage cookies through your browser settings or by using the Cookie Preferences banner displayed when you visit our site. This allows you to opt in or out of non-essential cookies such as analytics and marketing.

Disclosure to Third Parties

We do not sell your personal information. We may share it with trusted service providers to:

Process payments
Deliver products
Provide analytics (e.g. Google)
Host and secure our site

All such providers are contractually obligated to safeguard your data.

Your Rights (U.S. & California Residents)

Depending on your state of residence, you may have the right to:

Access the personal data we hold about you
Request deletion of your data
Opt-out of certain data uses

California residents may also opt out of any data sharing that could be considered a “sale” under the CCPA by visiting our Do Not Sell My Personal Information page.

To exercise any of these rights, please contact us at: support@coninspect.com

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children. If we discover that a child has submitted personal information, we will delete it promptly.

Security

We take appropriate security measures (including SSL encryption) to protect your personal information from unauthorized access, loss, or misuse.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the effective date updated above.